A Service Level Agreement with Maillefer Services includes the most recent services developed. Our aim is to limit the consequences of the unexpected, keep service costs under control, and keep customers’ assets at an optimal level.
El-Sewedy gets priority access to our Service Support Helpdesk, where they have direct contact with our experts. The Preventive Maintenance and Technical Visit services help increase the availability time of the production lines as well as minimize the downtime. Maillefer’s experts work closely with the maintenance team of El-Sewedy. The Process Survey service adds value, when new materials offer challenges in production. Additionally, Maillefer supports El-Sewedy with know-how. Maillefer gives recommendations regarding capacity increases of the production lines by providing up-to-date technologies and upgrades. Technology services are applied to the wide range of lines, including building wire lines, sheathing lines, and medium-, high- and extra high-voltage cable lines.