Change country to:

Search results

Support Services

Nearest Maillefer contacts for USA

Maillefer North America

Pipe & Tube

Phipps Bend Industrial Park<br /> 402 Phipps Bend Road
TN 37873 Surgoinsville

Tel: +1 423 817 2440

Fax: +1 423 212 0131

om;a.c;rus;efe;ill;/ma;jon

Maillefer North America

Wire & Cable

#1 Extrusion Drive
CT 06379 Pawcatuck,

Tel: +1 920-215-6628

om;d.c;dar;tan;s-s;avi;w/d;cho;jza

KN Manufacturing Solutions LLC

Fiber Optic

325 Kentucky Court
GA 30548 Hoschton

Tel: +1 404 202 9655

Cell: +1 404 202 9655

com;ol.;nms;n/k;ine;iem;i.n;kar

Amaral Automation Associates

Wire & Cable

1697 Warwick Ave, Suite D
RI 02889 Warwick

Tel: +1 401 405 0755

om;n.c;tio;oma;aut;ral;ama;es/;sal

Repco Industries LLC

Wire & Cable

13299 W. Essex Ln.
Illinois 60142 Huntley

Tel: +1 847 802 4315

Cell: +1 847 274 9218

com;es.;tri;dus;oin;epc;s/r;otu;nli

Southern Industrial Equipment

Wire & Cable

2708 Cambridge Way
TX 75092 Sherman

Tel: +1 281 844 4260

Fax: +1 903 813 0285

net;ns.;tio;olu;ons;usi;xtr;y/e;tro

Maillefer Services

Wire & Cable
[email protected]
+358 40 773 0339
Office hours 08:00-16.30

Pipe & Tube
[email protected]
+41 21 694 4100
Office hours 08:00-17.00

Do you have technical or material needs where Maillefer specialists can provide you with quick expertise and rapid support?

Support Services

Do you need immediate help or assistance?

Get your request handled by a competent specialist.

  • A knowledgeable person to respond and begin processing your request
  • The assurance that a specialist will call back at a scheduled time.

What you get

A quick recommendation of how to solve your problem.

  • You are provided with an identification number for follow-up
  • Requests are analyzed and proposals made.

Service instructions are transmitted. Service Support Desk including remote connection or on-site Technical Visit is agreed upon separately.

Services Request

How quickly can you get the right replacement part?

You want to get your line quickly up and running.  Our worldwide spare parts service allows you to get the right part at the right time. 

  • The most direct and cost effective way of returning to full operation
  • Access to genuine and high precision parts from the original supplier
  • Professional expertise from qualified staff.

What you get

An identification of the exact part needed and the confidence that your order is being processed as quickly as possible.

  • Effective logistics network to secure reliable spare parts delivery throughout the world
  • Fully integrated ERP system and standarized processes to fulfill agreed expectations
  • Flexibility in delivery according to predefined requirements.

We are committed to providing you with the best genuine spare parts and consumables. They are manufactured according to original Maillefer drawings, tested and checked with high quality criteria. We deliver them to you worldwide from our two main logistics centers in Switzerland and Finland, where we have stocked more than 30,000 different parts. We have also established remote emergency stock facilities in China, India, USA and Russia for our local customers, thus ensuring optimal delivery times. Only genuine Maillefer parts can guarantee the compatibility with your equipment and an optimum operation of your production line.

Services Request

Do you need a Maillefer specialist on site?

You can request a Maillefer specialist to visit on site for trouble shooting and problem solving.

  • Have a specialist by your site
  • Shorten the time taken to solve your trouble and problems

What you get

A specialist who helps fix your problem.

  • Early problem recognition for fast fault elimination
  • Use of an expert for shorter testing time
  • Faster service to get your line up and running.

Support is given with an on-site visit. Priority is given to customers with a Service Level Agreement.

Do you want a Maillefer specialist to rapidly back you up with your problems?

You can request a Maillefer specialist to provide service remotely for trouble shooting and problem solving

  • Saves your money and time through an easy contact channel
  • Solves your problems fast and accurately with our global competence base
  • Saves traveling time and cost providing faster and cheaper service than sending engineer to the site.

What you get

We support you in production availability

  • Early problem recognition for fast fault elimination
  • Use of an expert for shorter testing time
  • Faster service for less production down-time

Support can be provided by e-mail, phone or remote connection. Priority is given to customers with a Service Level Agreement.

The Service Challenge

Through Help Request, Service Support Desk, Spare Parts delivery and on-site Technical Visits, our broad range of services ensures that your production line achieves the expected performance levels.

Services Request 

Service process

Meet us at Wire Dusseldorf in Düsseldorf, Germany on 15 - 19 April, 2024!

ChinaPlas

Read more

NPE

Read more

Wire China

Read more

IWCS

Read more

Wire India

Read more

From our blog Visit Blog

When Selecting an Extrusion Screw Becomes a Sustainable Choice

22.2.2024

There's a choice to be made when balancing screw performance to processing requirements. A perfect set of screw parameters may translate to energy savings Read more

When Selecting an Extrusion Screw Becomes a Sustainable Choice

Taking the Turn with Tubes for EV

12.2.2024

The move from Internal Combustion Engine (ICE) vehicles towards ones driven by alternative energy sources is in full swing. Nations have targeted a complete phase out in 2050 with an end for all new cars in 2035 (i.e. the Declaration of Glasgow). Several countries have undertaken more aggressive measures to accelerate the transition, notably Norway and Singapore. Hybrid, battery and fuel cell Electric Vehicle (EV) production is gearing up in factories around the world. The arrival of the new technology is sending waves of change along the entire supply chain. Read more

Taking the Turn with Tubes for EV

Davis-Standard successfully completes acquisition of ETG

31.1.2024

Read more

Davis-Standard successfully completes acquisition of ETG

State-of-the-Art-Highlights-Crosshead

24.1.2024

Extrude small diameter fluoropolymer medical tubes with this new model ECH 5/10 F crosshead. Precision, quality and long production runs qualify this component. Read more

State-of-the-Art-Highlights-Crosshead

We Build a Sustainable World

18.1.2024

Our innovations allow customers to do “more with less”, which is fundamental in building a more sustainable world. It's all about succeeding in the transition and how it applies to the ability to operate with social responsibility. Read more

We Build a Sustainable World

It's Time to Meet - Stop by Our Booth

16.1.2024

Stop by and meet with Maillefer at any of the industry events during 2024. We invite you to arrange your meeting with us before the show takes place. Read more

It's Time to Meet - Stop by Our Booth

Will Smart Cable Factories House Mini Data Centers?

27.12.2023

We see AI within factories as essential for further developments in quality control. Getting the needed calculating power is where fog computing comes into play. Read more

Will Smart Cable Factories House Mini Data Centers?

Our Ambition to Build a Better Tomorrow is Driving Our Business

15.12.2023

The momentum is gaining in all Wire &amp; Cable and Pipe &amp; Tube segments. Sustainability is firmly guiding Maillefer's choices daily on how we operate and run our business. Read more

Our Ambition to Build a Better Tomorrow is Driving Our Business

Share by email

[object Object]