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Service Level Agreement

Nearest Maillefer contacts for USA

KN Manufacturing Solutions LLC

Fiber Optic

5464 Woodrun Ct
GA 30517 Braselton

Tel: +1 770 967 1770

Cell: +1 404 202 9655

Fax: +1 770 967 1770

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TDC (Technical Development Corporation)

Wire & Cable

11845 Vanstory Drive
NC 28078 Huntersville

Tel: +1-770-337-3347

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Maillefer North America

Pipe & Tube

Phipps Bend Industrial Park<br /> 402 Phipps Bend Road
TN 37873 Surgoinsville

Tel: +1 423 817 2440

Fax: +1 423 212 0131

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Maillefer North America

Wire & Cable

4012 Washington Drive<br /> Upper Chichester
PA 19061 Philadelphia

Tel: +1 972 762 2297

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Do you know how to limit consequences of the unexpected, how to keep your service costs under control and how to keep your assets at an optimal level?

Service Level Agreement

How to keep your promises towards your Customers ?

You want proper regular care for the best product.

  • Improved equipment availability
  • Better final product quality
  • Secured production plans.

What you get

Priority access to the Service Support Desk, annually scheduled service visits and detailed reports with recommendations.

  • Agreed response time
  • Agreed intervention time
  • Customized packages of support services & maintenance solutions.

With regular follow-up and predefined scheduled technical visits, we ensure the best operating reliability of your line by defining the status of your equipment and checking the adequacy of the preventive maintenance program.

The Service Challenge

The scope of a Service Contract Agreement is to provide full coverage to our customers with predefined support & maintenance services that ensure both the availability and the productivity of the equipment. We are able to identify problems early on with the expertise of our specialists and are able to considerably limit the consequences of an outage.

Meet us at wire Southeast ASIA 2017 in Bangkok, Thailand on 19 - 21 September, 2017!

wire South America 2017

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IWCS 2017

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Wire & Cable Arabia 2017

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From our blog Visit blog

Meet Us on Booth 304 at IWCS 2017, Oct 9-10

16.8.2017

R&D Director Dr. Mikko Lahti welcomes you to our booth 304 to discuss high performance and cost effective manufacturing solutions for fiber optic cables. “IWCS is an important venue for the cable and connectivity industry and we are very proud to join the Suppliers’ Exhibition” says Dr.Lahti. Read more

Meet Us on Booth 304 at IWCS 2017, Oct 9-10

Maillefer Combines with Davis-Standard

9.8.2017

Today is definitely an important day for our business. We are pleased to inform you that Maillefer and Davis-Standard have entered into an agreement to combine both our companies. Read more

New High Voltage Catenary Continuous Vulcanizing Line EPL 50/Enter

8.8.2017

A versatile and economical high voltage CCV line for XLPE insulation and crosslinking. Medium voltage cable production is also possible. Read more

New High Voltage Catenary Continuous Vulcanizing Line EPL 50/Enter

Hope to See You in wire South America 2017

2.8.2017

How would you define competitiveness? For us it means increasing the lifetime value of your technology in different production and market circumstances. We do it by empowering people, production and productivity - by equipping you with the right competency. Read more

Hope to See You in wire South America 2017

Growing Undersea Infrastructure Redefines Quality Requirements

26.7.2017

Our factory vulcanized joint know-how provides you with all the needed technology to manufacture factory joints for high voltage subsea XLPE cables. Read more

Growing Undersea Infrastructure Redefines Quality Requirements

Visit us at wire Southeast Asia 2017

19.7.2017

We have the perfect match for each market situation – you can find the winning solution in low-end as well as in high-end categories in almost 20 wire, cable, pipe and tube applications. Our wire & cable production solutions are available for building and automotive wires, dry or jelly filled fiber optic cables, low, medium, high and extra high voltage cables, rubber cables, telecom, LAN, and coaxial cables. Read more

Visit us at wire Southeast Asia 2017

Heavy Wall Without the Heavy Costs

13.7.2017

Are you manufacturing micro-drip laterals? Imagine the costs reductions if you could purchase less costly virgin material or even better, include recycled material. Our extrusion lines offer you such possibilities. Read more

Heavy Wall Without the Heavy Costs

New NCC Module Shortens Degassing Times

6.7.2017

Our Curing Calculation Program NCC is a well-known recipe generator for dry curing CV insulation lines. A new module now includes the function for methane degassing calculation. With it, degassing times can be substantially reduced. Read more

New NCC Module Shortens Degassing Times

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