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Service Level Agreement

Nearest Maillefer contacts for USA

KN Manufacturing Solutions LLC

Fiber Optic

5464 Woodrun Ct
GA 30517 Braselton

Tel: +1 770 967 1770

Cell: +1 404 202 9655

Fax: +1 770 967 1770

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TDC (Technical Development Corporation)

Wire & Cable

11845 Vanstory Drive
NC 28078 Huntersville

Tel: +1-770-337-3347

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Maillefer North America

Pipe & Tube

Phipps Bend Industrial Park<br /> 402 Phipps Bend Road
TN 37873 Surgoinsville

Tel: +1 423 817 2440

Fax: +1 423 212 0131

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Maillefer North America

Wire & Cable

4012 Washington Drive<br /> Upper Chichester
PA 19061 Philadelphia

Tel: +1 920-215-6628

Do you know how to limit consequences of the unexpected, how to keep your service costs under control and how to keep your assets at an optimal level?

Service Level Agreement

How to keep your promises towards your Customers ?

You want proper regular care for the best product.

  • Improved equipment availability
  • Better final product quality
  • Secured production plans.

What you get

Priority access to the Service Support Desk, annually scheduled service visits and detailed reports with recommendations.

  • Agreed response time
  • Agreed intervention time
  • Customized packages of support services & maintenance solutions.

With regular follow-up and predefined scheduled technical visits, we ensure the best operating reliability of your line by defining the status of your equipment and checking the adequacy of the preventive maintenance program.

The Service Challenge

The scope of a Service Contract Agreement is to provide full coverage to our customers with predefined support & maintenance services that ensure both the availability and the productivity of the equipment. We are able to identify problems early on with the expertise of our specialists and are able to considerably limit the consequences of an outage.

Meet us at Wire & Cable Arabia 2017 in Dubai, UAE on 17 - 19 December, 2017!

From our blog Visit blog

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Visit Us at Wire & Cable Arabia 2017

7.12.2017

We welcome you to our co-exhibitor Scarab of Egypt’s booth 3B120 at Wire & Cable Arabia 2017 in Dubai, where we will be pleased to tell you more about our solutions, products and services. Read more

Running Fast with Nonlinear Modeling

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The efficiency of an optical cable manufacturing line can be improved significantly by increasing line speed. Maillefer has taken several steps forward in bringing high speed capability to our customers, thanks to nonlinear modeling. Read more

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Consultation products in the spotlight

31.10.2017

Do you know how to make the most out of your production? With the experience of over 4,000 line deliveries, we have now launched a full stack of expert services. Read more

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Thank You for Visiting Us at wire South America 2017

18.10.2017

Maillefer was proud to be part of wire South America 2017, an event collecting hundreds of exhibitors and thousands of visitors from around the region. The exhibition was organized in São Paulo, Brazil. Read more

Thank You for Visiting Us at wire South America 2017

TCA's Quick Cycle Times

22.9.2017

Great news! We've just reduced cycle times on all recent TCA coilers. Imagine what fewer seconds per coiled pipe or tube will get you. Read more

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Stronger Together

15.9.2017

Maillefer's Lars Fagerholm, is eager to share a few words about Davis-Standard and Maillefer becoming one organization. The transaction is now complete! Read more

Stronger Together

PURely with Extrusion

13.9.2017

Polyurethane (PUR or PU) is an extremely resistant polymer used in niche applications like compressed air tubes. Be pleasantly surprised on the variety of tubes & pipes that our PSL 032 // Extend extrusion line produces. Read more

PURely with Extrusion

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