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Service Level Agreement

Nearest Maillefer contacts for USA

Maillefer North America

Pipe & Tube

Phipps Bend Industrial Park<br /> 402 Phipps Bend Road
TN 37873 Surgoinsville

Tel: +1 423 817 2440

Fax: +1 423 212 0131

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Maillefer North America

Wire & Cable

#1 Extrusion Drive
CT 06379 Pawcatuck,

Tel: +1 920-215-6628

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KN Manufacturing Solutions LLC

Fiber Optic

325 Kentucky Court
GA 30548 Hoschton

Tel: +1 404 202 9655

Cell: +1 404 202 9655

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Amaral Automation Associates

Wire & Cable

1697 Warwick Ave, Suite D
RI 02889 Warwick

Tel: +1 401 405 0755

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Repco Industries LLC

Wire & Cable

13299 W. Essex Ln.
Illinois 60142 Huntley

Tel: +1 847 802 4315

Cell: +1 847 274 9218

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Southern Industrial Equipment

Wire & Cable

2708 Cambridge Way
TX 75092 Sherman

Tel: +1 281 844 4260

Fax: +1 903 813 0285

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Maillefer Services

Wire & Cable
[email protected]
+358 40 773 0339
Office hours 08:00-16.30

Pipe & Tube
[email protected]
+41 21 694 4100
Office hours 08:00-17.00

Do you know how to limit consequences of the unexpected, how to keep your service costs under control and how to keep your assets at an optimal level?

Service Level Agreement

How to keep your promises towards your Customers ?

You want proper regular care for the best product.

  • Improved equipment availability
  • Better final product quality
  • Secured production plans.

What you get

Priority access to the Service Support Desk, annually scheduled service visits and detailed reports with recommendations.

  • Agreed response time
  • Agreed intervention time
  • Customized packages of support services & maintenance solutions.

With regular follow-up and predefined scheduled technical visits, we ensure the best operating reliability of your line by defining the status of your equipment and checking the adequacy of the preventive maintenance program.

The Service Challenge

The scope of a Service Contract Agreement is to provide full coverage to our customers with predefined support & maintenance services that ensure both the availability and the productivity of the equipment. We are able to identify problems early on with the expertise of our specialists and are able to considerably limit the consequences of an outage.

Meet us at Wire Dusseldorf in Düsseldorf, Germany on 15 - 19 April, 2024!

ChinaPlas

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NPE

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Wire China

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IWCS

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Wire India

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From our blog Visit Blog

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The move from Internal Combustion Engine (ICE) vehicles towards ones driven by alternative energy sources is in full swing. Nations have targeted a complete phase out in 2050 with an end for all new cars in 2035 (i.e. the Declaration of Glasgow). Several countries have undertaken more aggressive measures to accelerate the transition, notably Norway and Singapore. Hybrid, battery and fuel cell Electric Vehicle (EV) production is gearing up in factories around the world. The arrival of the new technology is sending waves of change along the entire supply chain. Read more

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Davis-Standard successfully completes acquisition of ETG

31.1.2024

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Extrude small diameter fluoropolymer medical tubes with this new model ECH 5/10 F crosshead. Precision, quality and long production runs qualify this component. Read more

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We Build a Sustainable World

18.1.2024

Our innovations allow customers to do “more with less”, which is fundamental in building a more sustainable world. It's all about succeeding in the transition and how it applies to the ability to operate with social responsibility. Read more

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It's Time to Meet - Stop by Our Booth

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Stop by and meet with Maillefer at any of the industry events during 2024. We invite you to arrange your meeting with us before the show takes place. Read more

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Will Smart Cable Factories House Mini Data Centers?

27.12.2023

We see AI within factories as essential for further developments in quality control. Getting the needed calculating power is where fog computing comes into play. Read more

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Our Ambition to Build a Better Tomorrow is Driving Our Business

15.12.2023

The momentum is gaining in all Wire &amp; Cable and Pipe &amp; Tube segments. Sustainability is firmly guiding Maillefer's choices daily on how we operate and run our business. Read more

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